Successful SailPoint Implementation with SITS|Traxion

Global Identity Governance at Randstad

Initial Situation & Client Profile

How can access rights be managed securely, efficiently, and user-friendly across 39 countries and more than 45,000 employees?

As a leading HR service provider, Randstad faced exactly this challenge. Together with SITS|Traxion, a global identity governance strategy was developed and successfully implemented. This success story illustrates how SITS|Traxion supported Randstad on its journey toward a global identity governance solution – from strategy to execution.

Client: Randstad

Industry: Human Resources Services

Our Services: Consulting, strategy development, implementation, and support in the field of Identity Governance & Access Management (IGA)

Project by the Numbers

A project with global impact: measurable and sustainable.

50000

managed identities

countries

core systems per market

global solution

The Challenge

A global company needs a global solution.

Randstad operates in 39 countries, each with its own systems, processes, and software solutions. This decentralized structure posed a major challenge to the security of sensitive data.
How can personal data of millions of talents, tens of thousands of employees, and countless clients be reliably protected in a fragmented system landscape with hundreds of applications?

The goal was to find a unified, automated, and user-friendly solution for Identity Governance & Access Management – with clearly defined access rights based on roles and profiles.

Approach & strategy

Develop a global IAM vision and strategy in collaboration with Randstad Global.

Strategic objective

Develop a global IAM vision and strategy in collaboration with Randstad Global.

technology decision

Select the appropriate solution – SailPoint.

rollout planning

Define a rollout plan with three core systems per country: Google Workspace, local HR system, Active Directory.

Implementation in phases

Implement in three phases: Assessment, Build, Aftercare.

Implementation

From strategy to reality – step by step.

SITS|Traxion supported Randstad from strategic planning to technical implementation. In each country, requirements were first analysed, then systems were integrated, followed by additional integrations. Meanwhile, preparations for the next country were already underway – an agile, efficient rollout process.

Special attention was paid to cultural sensitivity and close collaboration with local markets. Despite time zone differences and regional variations, SITS|Traxion succeeded in building a trusting and productive partnership.

SITS|Traxion is a knowledge-intensive organization. They understand procedures, roles, access rights, and identities. But they also excel in business consulting and development. On top of that, they’re simply great people to work with. That’s a big plus.

– Erwin van der Meulen, Head of Global Application Management, Randstad

The Result

Standardized processes, enhanced security, and noticeable efficiency:

Randstad now benefits from centralized management of over 50,000 identities. New employees automatically receive timely access to all relevant systems based on their role profile. Upon departure, access is reliably revoked. Control over data and access rights has significantly improved, and the risk of unauthorized access has been greatly reduced. Randstad can now also demonstrate IT security compliance more clearly in tenders.

The foundation for a fully harmonized system landscape has been laid – and the next development phase is already in planning.