Managed Services: All-inclusive package for your IT | SITS

Your Key
to stable IT

Rising operating costs, skills shortages, and growing compliance requirements make in-house IT increasingly complex and risky. At the same time, expectations for availability, security, and scalability continue to rise.

With SITS Managed Services, your IT remains stable, transparent, and future-proof at all times.

  • Security & Compliance: Continuous monitoring, ISO 27001 and GDPR-compliant operations, reliable adherence to regulatory requirements.
  • Cost Efficiency: Predictable service prices, transparent SLAs, and noticeable relief for internal resources.
  • Future-proof: Scalable services, modern technologies and continuous development.

How your IT benefits from SITS

Stability in IT operations – Innovation anchored at the core.

SITS' managed services not only ensure stability and planning security, but also the use of state-of-the-art technologies. Through continuous development, you benefit from cloud-native architectures, AI-supported security and other innovations.

01
24/7 Operation & Monitoring
Ensure maximum availability of your systems. Continuous monitoring, automated alerts and proactive incident management detect and resolve faults before they become critical. This keeps your IT up and running at all times.
02
Scalability & Flexibility
Whether individual modules like Microsoft 365 or full IT operations – with SITS Managed Services, you choose exactly the services you need. As demand grows, services can be expanded at any time without disrupting existing processes.
03
Cost transparency & planning security
Benefit from fixed service prices and clearly defined SLAs. Our transparent cost models protect against hidden fees and provide full budget control. This allows you to plan IT costs long-term and use internal resources more efficiently.
04
Security-first approach
All services are designed with security from the start. We operate your IT according to international standards such as ISO 27001, comply with GDPR requirements, and follow BSI recommendations. This ensures regulatory compliance and sustainably reduces security risks.
05
Relief for internal IT
Routine tasks such as patch management, monitoring, or backups are fully handled by us. Your IT department gains valuable time to focus on innovation, digitalization, and strategic projects.
06
Cross-industry expertise
Benefit from our extensive experience in regulated sectors such as public, healthcare, finance, and industry. We understand industry-specific requirements and implement them efficiently in operations.

IT operations with a security-first approach

Are you sufficiently prepared?

With SITS, you can rely on IT operations that focus on security right from the start. Our Security First approach combines state-of-the-art technologies with in-depth industry expertise. This ensures that your IT not only runs smoothly today, but also meets compliance requirements and withstands cyber risks in the long term.

Challenges for Companies

  • Shortage of skilled workers in IT & Security: Specialised expertise is hard to find, and internal teams are reaching their capacity limits.
  • High operating costs for in-house operations: maintenance, operation and security tie up valuable resources and drive up budgets.
  • Cybersecurity threats and compliance risks: new attack methods and stricter requirements demand constant vigilance.
  • Complexity of hybrid cloud and on-premises environments: different systems complicate operations and create a lack of transparency.

Optimise your IT Strategy with SITS
Put an end to uncertainties in IT operations. With defined service levels and proactive monitoring, you retain full control with SITS at your side.

Our Managed Services

Stable, secure and expandable at any time.

SITS Managed Services support you with all your IT operations requirements. You only combine the components you really need and benefit from end-to-end security and scalability.

01
Managed Microsoft 365
We take over the complete operation and administration of your Microsoft 365 environment – from Exchange to Teams to SharePoint, including security and compliance features as well as first- and second-level support. This ensures your M365 environment runs reliably without internal operational effort.
02
Managed Firewall & Network Security
Operation, monitoring, and maintenance of next-generation firewalls, VPN, SD-WAN, and network security solutions reliably protect your corporate network against cyberattacks and ensure high-performance site connectivity.
03
Managed Endpoint
Management, monitoring, and patching of all Windows and mobile devices ensure systems remain protected and available at all times. Integration of Endpoint Detection & Response (EDR) ensures cyberattacks are detected early and risks from insecure clients are reduced.
04
Managed Azure & Datacenter
Whether Azure cloud, your own data center, or hybrid architecture: We ensure the stable operation of virtual machines, databases, storage, and applications. This gives you high availability and a scalable infrastructure.
05
Managed Backup & Recovery
Automated data backup, disaster recovery services, and regular restore tests minimize the risk of data loss. Cyberattacks, defects, or user errors won’t cause any downtime because systems can be quickly restored.
06
Managed Hosting
Dedicated IT environments for specialized applications or web services are operated in our own data center. This ensures maximum availability and performance for applications that should run outside the public cloud.
07
Managed Private Cloud
A secure, isolated cloud environment in your own data center offers self-service, virtualization, and lifecycle management. This provides maximum control, data sovereignty, and compliance – combined with the flexibility of a modern cloud.
08
Housing Services
Customer-owned hardware is operated in our data center under optimal conditions. Space, power supply, cooling, and security measures ensure reliable and cost-effective hosting.
Success that convinces.
Our customers master complex security challenges with customised solutions – from strategy to implementation. Discover real-life examples of how we make digital security tangible and create sustainable added value.

Frequently Asked Questions

The most important answers about Managed Services

Yes. Our Managed Services are modular. You can choose individual components, such as Microsoft 365, firewall, or backup, and expand them into a complete service package at any time. This way, you remain flexible and only pay for what you truly need.

It depends on the scope: standard modules such as Managed M365 or Endpoint can start within a few days. For more complex scenarios (e.g., data center or hybrid cloud operations), a joint planning phase is carried out first to ensure services are introduced smoothly and securely

Analysis & planning – Assessment of your existing IT landscape. Handover & integration – Setup of services and takeover by our experts. Go-live & stabilization – Operation according to defined SLAs, monitoring, and regular reviews. This ensures the handover takes place without interruption and with maximum transparency.

Contact us now
We are happy to advise you!

This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.

A cybersecurity incident that requires immediate assistance?

Contact our 24/7/365 incident response hotline.

Immediate contact:

+49 123 456 789 01