IT-Outsourcing Services: Your IT, our expertise | SITS

Your IT in the best hands.

Many companies reach their limits when operating their IT in-house: a shortage of skilled workers, rising operating costs and growing security requirements slow down productivity and innovation. With SITS Outsourcing Services, you transfer responsibility to a specialised partner who operates your IT professionally, efficiently and securely – either holistically or in specific areas.

A key advantage: we provide you with exclusive IT personnel – either on-site or remotely. This allows you to retain full control while we ensure stability, availability and security.

  • Cost optimisation: predictable, transparent costs thanks to flexible outsourcing models.
  • Operational reliability: the highest standards, binding SLAs and a security-first approach ensure maximum availability and compliance.
  • Flexibility & scaling: Whether individual IT areas or the entire operation – you decide how much responsibility you want to outsource.

IT Security through a strong Partner

Modular design, clearly structured, and tailored to your goals.

With SITS, you create an IT environment that withstands stress, meets regulatory pressure, and builds long-term trust.

01
Reduce internal workload
IT outsourcing significantly relieves your IT department, so it is no longer blocked by day-to-day operations. You gain resources for planning, development, and expanding digital business models.
02
Scalable operating models

Flexible outsourcing packages ensure your IT always fits your company size. The SITS supports you in scaling seamlessly – from targeted partial outsourcing to complete operational takeover.
03
Security & Compliance

By combining ISO 27001 certification, ITIL processes, and industry-specific expertise, you secure IT operations that meet all regulatory requirements.
04
Predictable costs
With outsourcing through SITS, you turn unpredictable operating costs into planned expenses. This creates stability and confidence in your budget planning.
05
Industry expertise

Industry expertise means your IT is managed not only technically but also in full regulatory compliance. SITS knows the specifics of public, health, finance, and industry sectors and consistently applies best practices.
06
Future-proofing
Benefit from IT outsourcing that works today and tomorrow. The SITS continuously develops services and keeps you technologically ahead.

IT Operations that grow with you

Are you sufficiently prepared?

SITS takes responsibility for your IT operations and provides sustainable relief for your teams. Thanks to “Security by Design,” every outsourcing service is designed with security and compliance firmly embedded at its core.

Challenges for Companies

  • High operating costs: The internal costs of IT operations tie up valuable resources and hinder strategic projects.
  • Skills shortage: Specialised know-how is hard to come by, and existing teams are reaching their limits.
  • Growing security requirements: Compliance requirements and cyber risks are constantly increasing.
  • Lack of scalability: As a company grows, in-house operations quickly reach their organisational and technical limits.
  • Non-transparent costs: Unclear structures within in-house operations make budgets unpredictable.

Reduce Complexity, maintain Control
With SITS at your side, IT operations become predictable, secure and efficient.
Start a new phase of collaboration now.

Our IT Outsourcing Services

Flexibly combinable, clearly structured, and tailored to your requirements.

IT outsourcing with SITS means you don’t have to compromise. You benefit from available systems, stable applications, and a work environment that remains consistently high-performing. At the same time, we rely on state-of-the-art security standards and transparent service level agreements.

01
Infrastructure Outsourcing

Outsource the operation of your data centers, servers, and networks. SITS ensures availability, scalability, and security – including monitoring and incident management.
02
Workplace Outsourcing

We take care of the operation and support of end devices, collaboration tools, and user services so your employees can work productively at all times.
03
Application Outsourcing

With application outsourcing, we ensure the operation of applications and middleware. Updates are applied automatically, while monitoring and incident management prevent outages and guarantee stability.
04
Security Outsourcing

A holistic approach with the operation of security systems, firewall, EDR, SIEM, as well as threat monitoring and incident response keeps your IT secure and compliant.
05
Full Outsourcing (BPO/ITO)

By outsourcing your entire IT operation to SITS, you gain freedom and planning security. Service desk, infrastructure, applications, and security remain reliably available at all times.
Success that convinces.
Our customers master complex security challenges with customised solutions from strategy to implementation. Discover real-life examples of how we make digital security tangible and create sustainable added value.

Frequently Asked Questions

The most important answers about IT Outsourcing

IT outsourcing means that SITS takes over entire IT areas or even the complete operation. A key difference is that we provide you with exclusive personnel for this purpose – on-site or remote, depending on your needs. Managed services, on the other hand, are modular and cover clearly defined tasks such as operating Microsoft 365, firewalls, or end devices. While managed services secure individual components, IT outsourcing transfers responsibility for comprehensive IT tasks or the entire operation.

Yes. You are free to decide whether to outsource individual areas such as infrastructure, workplace, or security – or your entire IT operation. Thanks to our modular approach, partial outsourcing models can be flexibly expanded or adapted to changing requirements at any time.

It depends on the scope: smaller scenarios (e.g., housing or hosting) can be implemented within a few weeks. For more complex projects (e.g., full outsourcing), a detailed analysis and planning phase is carried out first to ensure a smooth transition. This way, we avoid interruptions and guarantee maximum stability.

We offer flexible Service Level Agreements tailored to your specific requirements – from defined response times to 24/7 operating models. All SLAs are transparently documented and can be extended to cover business-critical systems or applications if needed.

Outsourcing does not automatically mean staff reductions. In many cases, your IT employees can focus on strategic tasks while we take over routine operations. If desired, there is also the option to integrate existing employees into our operating models or provide further training through us.

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